FAQ – Frequently Asked Questions
FAQ – Frequently Asked Questions | GoldInvest24 Mint
GoldInvest24 is a trusted place to buy and sell gold, silver, platinum and palladium. Below you will find answers to the most frequently asked questions to help you make informed investment decisions.
1. What products does GoldInvest24 offer?
We offer a wide range of investment products:
- Gold bullion coins – e.g. Krugerrand, Britannia, Maple Leaf, Vienna Philharmonic, American Eagle.
- Silver bullion coins – e.g. Australian Kangaroo, Philharmonic, Britannia, Maple Leaf, Lunar series.
- Gold and silver bars – including Argor-Heraeus, Valcambi, Perth Mint.
- Platinum and palladium – investment coins and bars.
2. Is GoldInvest24 trustworthy?
Yes. We cooperate with reputable manufacturers and reliable suppliers. All products meet international precious metals market standards.
3. How can I buy gold or silver at GoldInvest24?
- Select a product and add it to your cart.
- Choose delivery and payment method.
- Complete the payment.
- You will receive an order confirmation and delivery details.
4. What payment methods are available?
- Bank transfer
- Fast online payments (including BLIK)
- Cash on delivery (where available)
- Payment upon personal pickup
5. How does shipping work?
- Discreet and secure packaging
- Fully insured shipments
- Reliable courier services
- Standard delivery time: 2–5 business days
6. Is personal pickup possible?
Yes. Personal pickup is available by prior appointment.
7. Are coins delivered in protective capsules?
Yes. Coins, especially 1 oz coins, are delivered in protective capsules as standard.
8. Do products come with certificates of authenticity?
- Each product includes manufacturer markings, weight and fineness.
- Serialized bars include individual serial numbers.
9. Can I invest with a small budget?
Yes. We offer gold bars starting from 1 g and silver coins from 1 oz.
10. Is shopping at GoldInvest24 safe?
Yes. The store uses SSL encryption and all shipments are insured.
11. How can I contact customer service?
Phone: +48 882 144 775
Email: sklep@goldinvest24.pl